Support
How can we help?
We’re here to support you. Reach out and our team will get back to you promptly.
Email Support
For questions, issues, or feedback, email us at support@usepolymorph.com.
We typically respond within 24 hours on business days.
FAQ
Frequently Asked Questions
What is Polymorph?
Polymorph is a customer intelligence platform that unifies all your customer data — product analytics, revenue, marketing, calls, emails, and support — into a single, continuously updated model. We help you understand who your customers are, predict what they’ll do, and decide what action to take.
How does Polymorph integrate with my existing tools?
Polymorph connects directly with popular analytics platforms, CRMs, marketing tools, and communication systems. Setup typically takes minutes, not weeks. We support integrations with tools like HockeyStack and major product analytics platforms.
Is my data secure?
Yes. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. We never sell your data to third parties.
How do I get access?
Polymorph is currently in private beta. You can request early access through our website and we’ll reach out when a spot opens up.
What kind of companies is Polymorph built for?
Polymorph is designed for B2B and B2C companies that want to understand their customers deeply, not just track events. If you’re tired of stitching together dashboards and want a system that reasons about customer behavior and recommends actions, Polymorph is for you.
Can I opt out of SMS or phone communications?
Absolutely. Reply STOP to any SMS message, or email support@usepolymorph.com to update your communication preferences at any time. See our Privacy Policy for more details.
Can’t find what you’re looking for?
Email us at support@usepolymorph.com and we’ll get back to you within 24 hours.