Privacy Policy
This Privacy Policy explains how Polymorph, Inc. (“Polymorph,” “we,” “us,” or “our”) collects, uses, and shares information when you visit usepolymorph.com or use our products and services (together, the “Services”). By using the Services, you agree to the practices described here.
Information we collect
Information you provide. When you contact us, request access, or sign up, we collect details such as your name, email address, company, and the contents of your messages.
Information we collect automatically. When you use the Services, we collect technical and usage data such as your device and browser type, IP address, pages viewed, referring pages, and interactions. We collect this through cookies and similar technologies.
Information from third parties. We may receive information from our customers, partners, and service providers, for example when a customer uses Polymorph to analyze how their own users engage with their product.
How we use information
- To provide, maintain, and improve the Services.
- To respond to your inquiries and provide support.
- To understand usage and develop new features.
- To send administrative and, where permitted, marketing communications.
- To protect the Services, prevent abuse, and comply with legal obligations.
Analytics and cookies
We use first and third party analytics, including providers such as PostHog and Statsig, to understand how the Services are used and to improve them. These tools may set cookies or collect usage data on our behalf. You can control cookies through your browser settings, though some features may not work as intended if you disable them.
How we share information
We do not sell your personal information. We share it only as follows:
- Service providers who perform services for us, such as hosting, analytics, and communications, under obligations of confidentiality.
- Legal and safety reasons, where required by law or to protect our rights, users, or the public.
- Business transfers in connection with a merger, acquisition, or sale of assets.
- With your consent or at your direction.
Data retention
We keep personal information for as long as needed to provide the Services and for legitimate business or legal purposes. When it is no longer needed, we delete or anonymize it.
Security
We use technical and organizational measures designed to protect personal information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. See our Security Policy for more detail.
International data transfers
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards, such as standard contractual clauses, for international transfers.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. These rights may apply under laws such as the GDPR and the CCPA. To exercise them, contact us at the address below. We will not discriminate against you for exercising your rights.
Children’s privacy
The Services are not directed to children under 13 (or the age required by local law), and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the date above and, where appropriate, provide additional notice.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at founders@usepolymorph.com.